ImmigrationLens Terms of Use

Last updated: August 10, 2026

These Terms of Use (“Terms”) are a legal agreement between you and Touchstone Technology Consultants LLC (“Touchstone,” “we,” “us”), a Texas limited liability company and the operator of the ImmigrationLens mobile application (the “App”). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. What ImmigrationLens Is — and Is Not

ImmigrationLens is an informational tool that helps you organize and understand your U.S. immigration case. It tracks cases and notices, shows published USCIS reference data (processing times, milestone sequences), and generates AI-assisted study aids such as questions to ask your attorney.

ImmigrationLens is not a law firm and does not provide legal advice. Nothing in the App — including AI-generated analysis, questions, timelines, or summaries — is legal advice. No attorney-client relationship is created by using the App. ImmigrationLens does not prepare, complete, or file immigration forms or applications on your behalf. It does not select forms or immigration benefits for you. Immigration outcomes depend on facts and law specific to your situation. Always consult a licensed immigration attorney before making decisions about your case.

ImmigrationLens is an independent product. It is not affiliated with, endorsed by, or connected to U.S. Citizenship and Immigration Services (USCIS), the Department of Homeland Security, or any government agency.

2. AI-Generated Content

Some features use artificial intelligence, on your device or through our server with anonymized inputs. AI-generated content is identified as such in the App. AI-generated content can be incomplete, outdated, or wrong. It reflects general patterns, not knowledge of your individual case file. You are responsible for verifying any information before relying on it, and for discussing it with your attorney.

3. Reference Data

Processing times, milestone sequences, and similar reference data are derived from published USCIS sources and may lag official updates. The authoritative source is always USCIS itself (uscis.gov). We do not guarantee the accuracy, completeness, or timeliness of reference data.

4. Your Data and Privacy

Your case data is stored on your device. Personal context is not sent to any server in identifiable form; analysis features transmit only anonymized inputs. Our Privacy Policy explains what limited data is processed and how. By using the App you also agree to the Privacy Policy.

5. Subscriptions (ImmigrationLens Plus)

Some features require an optional auto-renewing subscription, ImmigrationLens Plus, offered as a monthly plan and a yearly plan and billed through your Apple account.

• Billing and renewal. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel any time in your Apple account settings (Settings → your name → Subscriptions).
• Usage allowances. ImmigrationLens Plus includes up to 35 AI analysis runs per month on the monthly plan, or up to 370 per year on the yearly plan. Allowances exist to keep the service reliable and sustainably priced; unused allowance does not roll over.
• Free trial uses. A limited number of free analysis uses may be offered before subscribing; these are per-user, not per-installation.
• Refunds and withdrawal. Refunds are handled by Apple under Apple’s refund policies. If you are a consumer in the European Economic Area or the United Kingdom, any statutory right of withdrawal for digital purchases is exercised through Apple, from whom you purchased.
• Changes. We may adjust subscription pricing or allowances prospectively; changes take effect at your next renewal and will be disclosed before they apply to you.

6. Acceptable Use

You agree not to:

• use the App for unlawful purposes;
• attempt to probe, overload, or circumvent the App’s security or usage limits, including device attestation and subscription verification;
• access the App’s server interfaces by any means other than the App itself;
• reverse engineer the App, except where such a restriction is prohibited by law; or
• share subscription credentials or entitlements outside your own devices.

7. License and Export Compliance

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service. All rights not expressly granted are reserved by Touchstone. You agree to comply with all applicable export control and sanctions laws, and not to export or re-export the App in violation of them.

8. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE.” To the fullest extent permitted by law, we make no warranties of any kind, express or implied. This includes implied warranties of fitness for a particular purpose, accuracy, and non-infringement. We do not promise that the App will run without interruption or errors. We do not promise that information in the App is current or correct. This section does not limit the legal guarantees and remedies described in Section 12 for consumers in jurisdictions where such disclaimers are restricted.

9. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY — IT LIMITS WHAT YOU CAN RECOVER FROM US. To the maximum extent permitted by law, Touchstone will not be liable for indirect, incidental, special, consequential, or punitive damages. We are also not liable for any immigration-related outcome arising from or related to your use of the App. Our total liability for any claim will not exceed the greater of fifty U.S. dollars (US$50) or the amounts you paid us through the App in the twelve (12) months before the claim arose.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. That includes liability for death or personal injury caused by our negligence, and liability for fraud. If you are a consumer in the European Economic Area or the United Kingdom, it also includes your rights under mandatory consumer protection law.

10. Termination

You may stop using the App at any time. We may suspend or terminate access for violation of these Terms. Sections 1–3 and 8–14 survive termination.

11. Changes to These Terms

We may update these Terms. For material changes, the App will present the updated Terms for your acceptance before continued use, together with a plain-language summary of what changed. Continued use after acceptance constitutes agreement to the updated Terms.

12. Consumers in the EEA and the United Kingdom

If you reside in the European Economic Area or the United Kingdom, the following applies to you notwithstanding anything else in these Terms:

• Nothing in these Terms deprives you of the protection of provisions of the consumer protection law of your country of residence that cannot be derogated from by agreement.
• The choice of Texas law in Section 14 applies only to the extent it does not deprive you of such protections, and you may bring proceedings in the courts of your country of residence.
• Digital content is provided with the legal guarantee of conformity under applicable law. If digital content is defective, you may have statutory remedies in addition to anything described in these Terms.

13. Apple-Specific Terms

These Terms are between you and Touchstone only — not Apple Inc. (“Apple”). The following applies because the App is distributed through Apple’s App Store:

• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Apple is not responsible for addressing any claims relating to the App. This includes product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection claims.
• Apple is not responsible for third-party intellectual property claims arising from the App.
• You represent that you are not located in a country subject to a U.S. Government embargo. You also represent that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Governing Law, Operator Identity, and Contact

Except as provided in Section 12, these Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Dallas County, Texas.

The App is operated by Touchstone Technology Consultants LLC, a Texas limited liability company registered in the State of Texas, United States.
Email: joshua@touchstonedata.io · Web: touchstonedata.io